RE:  GDPR GENERAL DATA PROTECTION REGULATION

 

Dear Valued Customers

As you are probably aware by now new legislation comes in to force on the 25th May 2018 regarding data protection (General Data Protection Regulation).  This aims to protect the privacy of all EU citizens and prevent data breaches.

As a company your privacy is extremely important to us and we will continue to treat any of your data held by us responsibly. Our ongoing commitment to our customers is aimed at total transparency regarding how we store and use your data.

In order for us to provide you with the best level of customer care, repair services, purchase or installation services it is essential that we hold the following information about you, i.e.  Name, Address, contact telephone number and / or an e mail address.

Any payment details are stored responsibly in a safe while being processed.

For ongoing warranty and guarantee purposes it is essential that we hold the above details for up to 10 years.  However please be assured that we do not use this information to send marketing material or promotional material to you and it is not passed on to any third parties.

A COPY OF OUR COMPANY PRIVACY POLICY CAN BE FOUND ON OUR WEBSITE

If you have any reservations about the details above please do not hesitate to contact our Data Protection Officer Julie Hamilton on 01248 712321 or by e mail windowmedic2@aol.com

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